NeutronPDF · Legal

Privacy Policy

Your privacy matters. Learn how NeutronPDF handles uploaded documents, technical information, cookies, and data security when you use our online PDF and image tools.

Last updated: October 10, 2026

Our approach to file privacy

NeutronPDF is designed to process files for the operation you request, rather than serve as a permanent file-storage service. Files may be temporarily held during processing and are intended to be removed through cleanup routines. Please review the full policy for details about technical records, retention, and third-party services.

1. Introduction

NeutronPDF ("NeutronPDF", "we", "our", or "us") provides online tools for processing PDF documents and images, including PDF compression, merging, and file conversion. We respect your privacy and aim to minimize the information we collect and retain.

This Privacy Policy explains how information may be collected, used, processed, retained, and disclosed when you visit or use our website and services. By using NeutronPDF, you acknowledge this policy.

2. Information We Collect

NeutronPDF is designed to let users access its file-processing tools without creating an account. We do not intentionally require your name, postal address, or account profile to use our core tools.

Depending on how you use the website and how our infrastructure is configured, the following information may be processed:
  • Uploaded files: PDFs, images, and related file data that you submit for processing.
  • Technical information: IP address, browser type, device information, timestamps, requested pages, and diagnostic information that may be recorded by our hosting provider or infrastructure.
  • Usage and analytics data: Information about website visits and interactions, if analytics tools are enabled.
  • Cookies and similar technologies: Information used for essential functionality, preferences, analytics, or advertising, where applicable.

We do not intentionally collect information that is not necessary for operating, securing, maintaining, or improving our services. Please avoid including sensitive personal information in files unless it is necessary for your intended processing task.

3. How Your Files Are Processed

When you upload a file, NeutronPDF processes it to perform the tool operation you request, such as merging, compressing, or converting a document or image.

  • Files are processed automatically by our software.
  • We do not intentionally review the contents of users' files for advertising, profiling, or unrelated purposes.
  • We do not sell users' uploaded documents or images.
  • We do not use uploaded files to train AI models.
  • Processed files are made available to you so you can retrieve the result of the requested operation.

NeutronPDF is not intended to be a permanent file-storage or document-hosting service. You should retain your own copy of any original file and download your processed result promptly.

4. File Storage, Retention, and Deletion

To perform file operations, our application may temporarily write uploaded files, intermediate files, and generated outputs to server storage.

These files are intended to be temporary and should be removed by processing cleanup routines. However, deletion may not occur immediately in every circumstance, including interrupted jobs, unexpected server errors, or delayed cleanup.

Technical logs, diagnostic records, or security records may be retained separately for operational, troubleshooting, security, or legal purposes, subject to applicable retention settings and requirements. Hosting providers and infrastructure services may also maintain backups or records under their own retention practices.

We do not offer permanent file storage or guarantee that every file and every related technical record is erased instantly from all systems and backups. We work to limit retention to what is reasonably necessary for providing and protecting the service.

5. How We Use Information

Information processed through NeutronPDF may be used to:
  • Provide the PDF and image tools you request.
  • Deliver processed files and maintain service functionality.
  • Detect abuse, malicious uploads, errors, and security threats.
  • Diagnose technical issues and improve performance and reliability.
  • Understand general website usage where analytics are enabled.
  • Comply with applicable laws and respond to valid legal requests.

We do not intentionally use the contents of uploaded files to build advertising profiles or sell file contents to third parties.

6. Cookies, Analytics, and Advertising

NeutronPDF may use essential cookies or similar technologies to maintain website functionality, security, and user preferences. If analytics or advertising services are enabled, those services may use cookies, device identifiers, or similar technologies to measure visits, display advertisements, prevent fraud, or provide reporting.

Third-party advertising providers, including Google AdSense if used, may process information in accordance with their own policies and applicable consent requirements.

You can manage cookies through your browser settings. Where required by law, we will provide appropriate consent choices for non-essential cookies or similar technologies. Disabling certain cookies may affect some website features.

7. Third-Party Services

Our website may rely on third-party providers for hosting, server infrastructure, security, analytics, advertising, or other operational functions.

Such providers may process limited technical information or other information needed to provide their services. Their processing is governed by their applicable terms, privacy policies, and contractual arrangements.

NeutronPDF does not control the independent privacy practices of third-party websites or services. We encourage users to review the relevant policies before interacting with those services.

8. Security and Service Limitations

We aim to use reasonable technical and organizational safeguards to protect information handled by NeutronPDF. Depending on the deployed configuration, safeguards may include restricted server access, input validation, file-processing controls, and temporary-file cleanup.

No website, internet transmission, or storage system can be guaranteed to be completely secure or free from vulnerabilities. We therefore cannot guarantee absolute security, uninterrupted availability, or that unauthorized access will never occur.

You are responsible for ensuring that you have the right to upload and process a file. For highly confidential or legally restricted documents, consider whether an online processing service is appropriate for your needs.

9. Sharing and Disclosure of Information

We do not sell personal information or uploaded file contents. Information may be disclosed only where reasonably necessary in circumstances such as:
  • Working with service providers that support our website and file-processing operations.
  • Responding to valid legal obligations, court orders, or lawful requests from competent authorities.
  • Investigating fraud, abuse, security incidents, or activities that threaten our users or services.
  • Protecting our rights, users, or the public where disclosure is legally permitted or required.

We aim to limit any such disclosure to information reasonably necessary for the relevant purpose.

10. Your Rights and Choices

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about certain personal data.

You may contact us to raise a privacy concern or submit a request. We may need sufficient information to understand and verify the request before responding. Some technical records may need to be retained where permitted or required by law.

You can also control certain cookies through your browser and any consent tools made available on our website.

11. Children's Privacy

NeutronPDF is not directed at children under the age of 13, and we do not knowingly seek to collect personal information from children under 13. Where applicable law establishes a different age or additional requirements, those legal requirements apply.

If you believe a child has provided personal information to us in circumstances that require action, please contact us.

12. International Data Processing

Depending on our hosting infrastructure and service providers, technical information or temporary processing files may be handled in countries other than your own. Where applicable, we will take steps required by relevant data protection laws for such processing or transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our tools, infrastructure, legal obligations, or privacy practices. The revised version will be published on this page with an updated "Last updated" date. Where required by law, we will provide additional notice or obtain consent for material changes.

14. Contact Us

If you have questions about this Privacy Policy, file handling, or privacy-related requests, please contact us:

Email: aethellabsofficial@gmail.com

Please do not email confidential documents or sensitive personal information unless it is necessary to resolve your request.
This Privacy Policy describes our intended privacy practices. The actual handling of information depends on the services and infrastructure deployed by NeutronPDF and applicable law.